Welcome to Vendalytics, where hospitality services go to get fit, work on their beaming smiles and start pulling their proverbial weight!!
Put your hospitality services on notice – because their days of underperforming are over!
Vendalytics was formed by a team of industry specialists who have successfully turned around hundreds of hospitality programs—improving both service delivery and ROI for hotels and hospitals throughout North America.
We offer highly customized services based on your needs and pain points, your management and frontline team—as well as your facility and equipment. Our philosophy revolves around wowing both your customers and your CFO. (Yes, it’s possible.) We do this by finding that happy medium between service and cost—and by optimizing your operation through better hiring and training, service and financial metrics, equipment and maintenance, RFP strategies, motivational methods and more.
We’ve whipped countless hospitality services into shape over the years and it all begins by benchmarking and auditing existing operations (whether those operations are performed by internal departments or third-party vendors). Our outside, objective analysis works wonders in pinpointing the root cause of underperforming teams, processes or equipment.
What’s keeping you up at night? Let us know. In the meantime, we hope you find the information at our site (including our Top 10 Articles) helpful as you look to strengthen those all-important hospitality services.