At Vendalytics, we’re always collecting and analyzing data. If you’d like to contribute to one of our ongoing surveys (below), please follow the link(s) for more information.
Top 10 Characteristics to Look For When Selecting a Hospitality Provider
What characteristics do you look for in a vendor who will interface with your guests/patients/visitors? Feel free to provide your personal Top 10 or provide us with some hot buttons – as few or as many as you’d like.
Top 10 Warning Signs Your Service Experience Needs Improving
We all have expectations of what service should be like and we’re unhappy when it’s not up to par. What are your warning signs that service might be on the decline or need a jumpstart?
Top 10 Qualities to Look For When Hiring Service-Focused Associates
We hope every associate who interacts with the “paying customer” is passionate about delivering an exceptional experience. What characteristics do you look for when screening new employees or evaluating an existing department?
Top 10 Expectations Clients Should Have For Their Service Providers
Whether you’re the CEO or direct manager, if you have responsibility for an outsourced department, we want to know your recommendations (or hot buttons) for managing them. If you’re a service provider, what should your clients expect from you?
Top 10 Warning Signs Your Patient Experience Needs a Shot In The Arm
Hospitals are changing more than just their bedside manner to earn more business from patients, attract skilled workers and maximize their reimbursement rates. But as hard as hospitals try, sometimes patient experience isn’t at the level it needs to be. What are your warning signs of lagging patient experience?